Frequency of Monitoring

24 X 7

Days of Monitoring

Monday to Sunday

Response Coverage

8:00 a.m. to 5:00 p.m.

Monday to Sunday

Response Time

Within 15 Minutes of Alert

Activity Review Includes:

• Problem Correction
• Proactive Maintenance
• Patches
• Phone Support
• CPU
• Disk
• Memory
• Software Raid (Linux)
• Hardware Raid (3Ware IDE Raid)
• Filesystem integrity (AIDE, Tripwire)
• Mail queue
• Virtual Memory/Disk IO
• DNS
• FTP
• HTTP (Connection and content)
• Regular expression match in syslog files
• pop3/imap
• smtp
• ssh
• existence/size/perms of files/directories

Included

World-Class OS Monitoring and Analytical Tools

Included

Portal Access

Included

Monthly Reports

Included

Os Monitoring

Included