We offer complete data center management services that can help your organization capitalize on business opportunities and result in real improvements in profitability. We specialize in managing servers/routers/firewalls for ISP's and Hosting companies.
Web Hosting & Corporate IT Department Outsourcing
Plan 1 - Management of Unix/Linux/Windows servers and providing end customer support.
- 24/7 trouble tickets handling (including end customers) – 30 minutes response time
- Unlimited hours of server Maintenance/Administration
- Troubleshooting Problems
- Configure/Manage mail, ftp, www, dns, file, database, proxy, directory, new, chat, radius servers & more
- 24/7 server & service monitoring
- Email & SMS alerts
- Server Migration
- Backup procedure implementation
- Basic/Advance Functions (Acct creation etc)
- Custom Configuration
- Script Installation
- 3rd party application installation/support
- Control Panel upgrades/patch management
- Software updates ( php, perl, kernel etc)
- Software testing
- Transfer Sites
- User Management
- OS updates / Patches
- Check logs frequently
- Secure the server
- Server management consulting
- And More…
Plan 2 - Management of Unix/Linux/Windows servers.
- Unlimited hours of server Maintenance/Administration
- Troubleshooting Problems
- Configure/Manage mail, ftp, www, dns, file, database, proxy, directory, new, chat, radius servers & more
- 24/7 server & service monitoring
- Email & SMS alerts
- Server Migration
- Backup procedure implementation
- Basic/Advance Functions (Acct creation etc)
- Custom Configuration
- Script Installation
- 3rd party application installation/support
- Control Panel upgrades/patch management
- Software updates ( php, perl, kernel etc)
- Software testing
- Transfer Sites
- User Management
- OS updates / Patches
- Check logs frequently
- Secure the server
- Server management consulting
- And More…
Plan 3 - Per Server end customer support.
- 24/7 trouble tickets handling.
- End customer support for unlimited number of domains.
- Support for unlimited Customer Issues
- Email support (We become support@yourdomain.com to your customers)
- 365x12x7 support
- 30 minutes response
- 6 hour resolution
- Server Monitoring included
Plan 4 - Per Ticket end customer support.
- 50 tickets.
- 24/7 trouble tickets handling.
- End customer support for unlimited number of domains.
- Support for unlimited Customer Issues.
- Email support (We become support@yourdomain.com to your customers).
- 365x12x7 support.
- 30 minutes response.
- 6 hour resolution.
- Server Monitoring included.
Plan 5 - 24/7 chat support.
- sales and technical support.
Dedicated administrators for companies to hire on a full-time basis.
- We will assign a senior dedicated administrator to your account.
- For 8 hours a day, he will only handle your account.
- The person is an expert, certified Unix/Linux/NT administrator.
- He will handle all your administration and support requirements.
